Request account & data deletion
You can delete your C3 Wellness account (operated by Credent
Connect N Care Limited) and the personal and health data associated with it.
Option 1 — In the app
Go to Settings › Account & privacy › Delete account.
Option 2 — By email
Send us a deletion request from your registered email, including your
registered mobile number so we can verify your account.
Email your deletion request
Or email us directly at
info@c3wellness.in.
What happens next
- We verify the request against your registered mobile number.
- Your account is soft-deleted for 30 days (in case you change
your mind), then permanently removed from our active systems.
- We delete your profile, tracker entries, journals, and health records. Limited
records may be retained where required by law (e.g. transaction/tax records),
after which they are deleted or anonymised.
- If your account was provided through your employer, we remove your personal and
health data; your employer may retain its own enrolment records separately.
